No refunds at all on these products. Because... uh... well okay, so you buy it then you download it. But then like.. now you have the files. So how do you "return for a refund"? You don't... the files are on your computer now... see? Does this make sense? Because tons of people don't get it and it 100% makes sense. So don't be "that person" okay? Okay thanks, I appreciate it. Unless you are "that person" then I'm going to refuse to service you.